If you need to volunteer information, ask a question, make a request, thank, respond to a question, respond to a request or respond to a "thank you", then say what you mean as clearly and as directly as you can.
Beating Around the Bush
In some cultures making a direct request is rude. This is what I have found in Mexican culture. Expecting others to read between the lines is both acceptable and common place. Expecting others to remember or research a thread is common also. In American business culture time is very important. In American culture, American business culture. getting to the point is appreciated. Getting to the point is respectful of your audience's time. If you need to communicate with Americans in English get to the point, don't beat around the bush.
Being Redundant is Okay
And don't expect your audience to remember what happened earlier in the conversation or in a previous conversation or email. Don't oblige your audience to do research to any degree in order to understand what you are trying to communicate. Your statements, requests and questions should be able to stand alone without forcing your audience to remember, to research or to ask what you are talking about.
This is not Acceptable
Here are some examples of unacceptable utterances. These exclamations, questions, statements, requests are not acceptable because they force the audience to be aware of what came before, of what exactly the person is talking about,
Avoid responses such as, but not exclusive to:
Yes, I am.
Yes, I do.
Yes, I did.
This may sound good, confident and upbeat, but it may beg the question: What are you talking about? And it certainly gives no opportunity to confirm successful communication on all sides. By responding in a complete fashion, in a way that does not require the audience to know what you are responding to, then both you and your audience can rest assured.The message I gave was the message received, and I intended the message I gave. The message I received was the message sent, and the message sent was intended.